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Privacy Policy

Effective Date: April 18, 2026

The Information Technology, Electronics & Communications (ITE&C) Department, Government of Andhra Pradesh ("we", "us", or "our") operates the Codetree Taskapp application and its associated portal. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

1. Information We Collect

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:

Full Name
Mobile Phone Number (used as login username for Officers)
Email Address
Government Designation and Department
Identity Proof Documents (Aadhaar, PAN, Voter ID, or Driving License)
Vehicle Number (where applicable for Secretariat entry)

2. Use of Data

The Information Technology, Electronics & Communications Department uses the collected data for various purposes:

To facilitate appointment scheduling with government officials.
To verify identity for security clearance at government premises.
To maintain official records of supervision and task management within the Codetree Taskapp system.
To send official notifications regarding task updates and appointment status via SMS, WhatsApp, and Email.
To provide personalized access to the mobile application.

3. Data Security & Retention

The security of your data is of paramount importance. We implement robust electronic and administrative procedures to safeguard information. For appointment purposes, ID proof documents are used strictly for verification and are stored in secured government servers accessible only by authorized administrative personnel.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with statutory government record-keeping requirements.

4. Disclosure of Data

We do not sell, trade, or otherwise transfer your Personal Data to outside commercial parties. Your information may be shared across internal Government of Andhra Pradesh departments only when necessary to fulfill legal obligations or to coordinate official government business.

5. Your Rights

As a user of government digital services, you have the right to:

Inquire about the data being stored about your profile.
Request updates to any incorrect personal information.
Seek deletion of your account (subject to official verification and departmental audit requirements).

6. Third-Party Services

Our application utilizes certain secure third-party platforms to ensure service delivery:

Expo (EAS): For delivering remote push notifications to your mobile device.
SMS/WhatsApp Gateways: For delivering crucial authentication and status alerts.

7. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact:

ITE&C Department
Government of Andhra Pradesh
Level 2, AP Secretariat, Velagapudi
Email: official.support@ap.gov.in